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Precision Guarantee

Our 100% satisfaction guarantee ensures that every item you purchase at Precision Roller meets your expectations - or you can return it for a replacement or refund.

  • What items does the Precision Guarantee cover and for how long?
    1. Compatible toner and ink 365 days from purchase
    2. Genuine brand toner and ink 90 days from purchase
    3. All other items 30 days from purchase except printed circuit boards
  • How do I return items?

General Questions
For all other general/miscellaneous inquiries such as: account information, ordering (including rush processing), shipping, or assistance with a recently- placed order, please direct your correspondence to our customer service or fill out our online contact form. If you prefer, you may email us through your default email handler at .

Didn’t find the answer to your question?
At Precision Roller, we do our best to provide the finest customer service and support for our customers! We are making improvements to our site daily in hopes of providing you with the best online shopping experience. Please help us improve our site by giving us your opinion, suggestion and comments. Please write us with your suggestion at Website Suggestions: .