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• • Questions
• • Call or Email Us
• • Account Problems
• • Claim Information
• • Order Tracking
• • Catalog Request
• • Give Feedback
• • Chat Online Now

We are always ready to assist you to the best of our capabilities, and understand the importance of addressing your questions and concerns in the most efficient manner. We give emphasis to a superior customer experience through a user-friendly website that continuously improves to serve our shopper´s needs. Our knowledgeable phone sales and customer service professionals are here to assist you before and after your purchase. Chat online with a sales and service professional!

For your convenience, we have compiled a source of Frequently Asked Questions (FAQs) that may already have the answers you are looking for. However, should you need additional assistance, you may contact us by choosing the appropriate email form from the categories below:

Email Us: Sales: Customer Service: Warranty Support: Website Issues: Website Suggestions: Email us through our contact form

Contact us by phone: Toll Free: (800) 323-9523 International & Local: (623) 581-3330 Fax: (623) 581-6453 Hours of Operation: Online: 24 hours, 7 days a week Phone: Mon - Fri 7am - 5pm MST (no DST)

If at any time during your visit you have a question, don´t hesitate to call (800) 323-9523 or send us an email at .

Mail or Visit us:
Precision Roller
2102 W. Quail Ave. Suite 1
Phoenix, AZ 85027

Claim Information:
If you have recently received damaged merchandise, or if a package is missing/lost en-route, please visit our terms & conditions page.

General Questions:
For all other general/misc inquiries such as: account information, ordering (including rush processing), and shipping; and/or needed assistance with a recently placed order, please direct your correspondence to our customer service address below or fill out our online contact form. If you prefer you may email us through your default email handler, please write to:

Contact Form:
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