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We are always ready to assist you to the best of our capabilities, and understand the importance of addressing your questions and concerns in the most efficient manner. We give emphasis to a superior customer experience through a user-friendly website that continuously improves to serve our shopper's needs. Our knowledgeable phone sales and customer service professionals are here to assist you before and after your purchase.

Chat online with a sales and service professional!
Online Chat Hours: Mon - Fri 7am - 4:30pm MST (no DST)

For your convenience, we have compiled a source of Frequently Asked Questions (FAQs) that may already have the answers you are looking for. However, should you need additional assistance, you may contact us by choosing the appropriate email form from the categories below:

Email Us:
Sales:
Customer Service:
Warranty Support:
Website Issues:
Website Suggestions:
Email us through our contact form

Contact us by phone:
Toll Free: (800) 323-9523
International & Local: (623) 581-3330
Fax: (623) 581-6453
Order Fax: (800) 832-4548

Hours of Operation:
Website: 24 hours, 7 days a week
Online Chat: Mon - Fri 7am - 4:30pm MST (no DST)
Phone: Mon - Fri 7am - 5pm MST (no DST)

If at any time during your visit you have a question, don't hesitate to call (800) 323-9523 or send us an email at .

Mail or Visit us:

Precision Roller
2102 W. Quail Ave. Suite 1
Phoenix, AZ 85027

Claims:
If you have recently received damaged merchandise, or if a package is missing/lost en-route, please direct your correspondence to the below address so that we may assist you with a resolution and get you your needed merchandise:

General Questions:
For other questions, including questions about your account, ordering (including rush processing), shipping or past or current orders, please call our sales department at (800) 323-9523, option 1, to speak with a friendly representative. You may also fill out our online contact form. If you prefer you may email us through your default email handler, please write to: imaging@precisionroller.com.


Contact Form:
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