We are always ready to assist you to the best of our capabilities, and understand the importance of addressing your questions and concerns in the most efficient manner. We give emphasis to a superior customer experience through a user-friendly website that continuously improves to serve our shopper's needs. Our knowledgeable phone sales and customer service professionals are here to assist you before and after your purchase.
Chat online with a sales and service professional!
Online Chat Hours: Mon - Fri 7am - 5pm MST (no DST)
For your convenience, we have compiled a source of Frequently Asked Questions (FAQs) that may already have the answers you are looking for. However, should you need additional assistance, you may contact us by choosing the appropriate email form from the categories below:
Email Us:
Sales:
Customer Service:
Warranty Support:
Website Issues:
Website Suggestions:
Email us through our contact form
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Contact us by phone:
Toll Free: (800) 323-9523
International & Local: (623) 581-3330
Fax: (623) 581-6453
Hours of Operation:
Website: 24 hours, 7 days a week
Online Chat: Mon - Fri 7am - 5pm MST (no DST)
Phone: Mon - Fri 7am - 5pm MST (no DST)
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If at any time during your visit you have a question, don't hesitate to call (800) 323-9523 or send us an email at
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Mail or Visit us:
Precision Roller
2102 W. Quail Ave. Suite 1
Phoenix, AZ 85027
Claim Information:
If you have recently received damaged merchandise, or if a package is missing/lost en-route, please visit our terms & conditions page.
General Questions:
For all other general/misc inquiries such as: account information, ordering (including rush processing), and shipping; and/or needed assistance with a recently placed order, please direct your correspondence to our customer service address below or fill out our online contact form. If you prefer you may email us through your default email handler, please write to:
Contact Form:
Please fill out and submit the form below:
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