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Company History:
Established in 1974 as a manufacturer of replacement rollers for copy machines, Precision Roller has expanded to become the supplier the industry relies on to provide access to all parts and supplies for most office machines. Not only do we supply the normal consumables such as toner, drums, rollers, etc.., but we also have access to thousands of copier parts such as gears, clutches, springs, scanner cables and more. A principal source of supplies and parts for top name brands such as Brother, Canon, Copystar, HP, Konica Minolta, Kyocera, Ricoh, Savin, Sharp, Xerox and many more manufacturers. We serve more than a quarter of a million customers in more than 170 countries and have over 120,000 products in stock ready to ship.

Why customers, independent technicians, office machine dealers and equipment and supply exporters choose Precision Roller?

  • • Friendly customer service available by phone at (800) 323-9523 or live chat
  • • Knowledgeable sales professionals
  • • Same day shipping (94.6% of orders shipped same day)
  • • Customer's credit card is not charged until order is shipped
  • • Online order status available
  • • Website safe shopping guarantee

There are three easy ways to place your order:

  • 1. Call (800) 323-9523 and speak to one of our friendly sales & research representatives.
  • 2. Place your order via our web site and set up a web account to track your orders!
  • 3. Fax your order to 800-832-4548.

Customer Support:
We view every customer as a customer for life and instill this philosophy in our employees to assure the complete satisfaction of every shopper. We have a state-of-the-art fully-staffed and dedicated Customer Support Center to handle the multi-tier customer support that we provide.

For pre-sales questions on products, pricing or availability please contact our sales staff via Live Chat by phone or email us at .

Claims:
If you have recently received damaged merchandise, or if a package is missing/lost en-route, please direct your correspondence to the below address so that we may assist you with a resolution and get you your needed merchandise:

General:
For other questions, including questions about your account, ordering (including rush processing), shipping or past or current orders, please call our sales department at (800) 323-9523, option 1, to speak with a friendly representative. You may also fill out our online contact form. If you prefer you may email us through your default email handler, please write to: imaging@precisionroller.com.

Contact Precision Roller:
We strive to provide the best customer service and support for our customers! Please visit our contact page for additional contact methods.

Write To Us:
Precision Roller

2102 W. Quail Ave. Suite 1
Phoenix, AZ 85027

Hours of Operation:
Online: 24 Hours, 7 Days a week
Phone: Mon - Fri 7am - 5pm MST (no DST)
Will Call hours: Mon - Fri 8am - 4:30pm MST (no DST)

(Arizona Time)

 

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Brother •  Canon •  Dell •  HP •  Imagistics (Pitney Bowes) •  Konica Minolta •  Kyocera •  Lexmark •  Okidata •  Ricoh •  Samsung •  Sharp •  Toshiba •  Xerox
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