Company History:
Established in 1974 as a manufacturer of replacement rollers for copy machines, Precision Roller has expanded to become the supplier the industry relies on to provide access to all parts and supplies for most office machines. Not only do we supply the normal consumables such as toner, drums, rollers, etc.., but we also have access to thousands of copier parts such as gears, clutches, springs, scanner cables and more. A principal source of supplies and parts for top name brands such as Brother, Canon, Copystar, HP, Konica Minolta, Kyocera Mita, Ricoh, Savin, Sharp, Xerox and many more manufacturers. We serve more than 110,000 customers in more than 100 countries and have over 36,000 products in stock ready to ship.

Why customers, independent technicians, office machine dealers and equipment and supply exporters choose Precision Roller?

• • Friendly customer service available via call in (800-323-9523) or live chat
• • Knowledgeable sales professionals
• • Same day shipping (94.6% of orders shipped same day)
• • Customer's credit card is not charged until order is shipped
• • Online order status available
• • Website safe shopping guarantee

There are three easy ways to place your order:

• 1. Call 800-323-9523 and speak to one of our friendly sales & research representatives.
• 2. Place your order via our web site and set up a web account to track your orders!
• 3. Fax your order to 800-832-4548.

Customer Support:
We view every customer as a customer for life and instill this philosophy in our employees to assure the complete satisfaction of every shopper. We have a state-of-the-art fully-staffed and dedicated Customer Support Center to handle the multi-tier customer support that we provide.

For pre-sales questions on products, pricing or availability please contact our sales staff via Live Chat by phone or email us at .

Claims:
If you have recently received damaged merchandise, or if a package is missing/lost en-route, please direct your correspondence to the below address so that we may assist you with a resolution and get you your needed merchandise:

General:
For all other general/misc inquiries such as: account information, ordering (including rush processing), and shipping; and/or needed assistance with a recently placed order, please direct your correspondence to our customer service address below or fill out our online contact form. If you prefer you may email us through your default email handler, please write to:

Contact Precision Roller:
We strive to provide the best customer service and support for our customers! Please visit our contact page for additional contact methods.

Write To Us: Precision Roller 2102 W. Quail Ave. Suite 1 Phoenix, AZ 85027 Hours of Operation: Online: 24 Hours, 7 Days a week Phone: Mon - Fri 7am - 5pm MST (no DST) Will Call hours: 8am - 4:30pm MST (no DST)

(Arizona Time)