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HP PageWide Pro 452 Removing and Replacing HP Duplex Module

Originally written for: HP PageWide Pro 452dw
Also applies to: HP PageWide Pro 452dn
  • Date:

On the HP PageWide Pro 452, once you have installed the duplex module, a reset will be required of the counter. Please follow the instructions below in order to properly install and reset the duplex module counter.

To order your replacement Duplex Module for this printer, use the following part: G3289 (HP CN598-67004)

Contents
  1. Introduction
  2. Instructions
Introduction

HP uses a counter system to alert that the expected useful life of the duplex module is over.  This helps control duplex printing issues like skewing and jamming.

Once you have installed the duplex module, this counter will need to be reset. The instructions below show how to properly install the unit and reset the duplex module counter.

 
Instructions

Power off your HP PageWide Pro 452dn/dw or related printer.

Press the power button on the front of the printer to power off your machine.
 

Disconnect the power cord from your HP PageWide Pro 452dn.

Disconnect the power cord from the rear of the printer.
 

Open the door located on the left side of your HP PageWide Pro 452 printer.

Open the door located on the left side of your HP machine.
 

Remove the duplex module from your HP PageWide Pro 452dw.

Remove the duplex module and place it to the side on a sheet of paper.
 

Unpack the replacement duplex module for your HP PageWide Pro printer.

Unpack the replacement duplex module.
 

Install the duplex module in your HP PageWide Pro 452dn/dw.

Install the duplex module by gently sliding the module into your HP machine. You should feel the module lock/click into place.
 

Close the left door of your HP PageWide Pro 452dn.

Close the left door.
 

Reconnect the power cord to your HP PageWide Pro printer.

Reconnect the power cord.
 

Power on your HP PageWide Pro 452dw.

Press the power button to power on your machine.
 

Press the back button four times in order to enter the service mode on your HP PageWide Pro 452dw printer.

With your new duplex module installed and your printer powered up, press the back button four times on your HP control panel display. This button is located at the bottom left of your HP control panel display.
 

Press the OK button to select the Support Menu on your HP PageWide Pro 452dw printer.

Press the OK button to select the Support Menu.
 

Press the down arrow until the System Configuration Menu appears on your HP PageWide Pro 452dw.

Press the down arrow until System Configuration appears, then press the OK button.
 

Press the up arrow to select Service Ink or Duplex Module on the HP PageWide Pro 452dn/dw control panel menu.

Press the up arrow until Service ink container Or Duplex module appears, and then press OK.
 

Press the down arrow to select Replace duplex module for your HP PageWide Pro 452dw printer.

Press the down arrow until Replace duplex module appears on the menu, then press OK.
 

Press OK again on the control panel to confirm reset of your HP PageWide Pro 452dn/dw duplex module counter.

Press OK again to confirm replacement of the duplex module.
 

Press the cancel button until the Support Menu is visible on your HP PageWide Pro 452dw display.

After confirming replacement, press the Cancel button until the Support Menu is on display.
 

Press the Home button to return to the Home screen of your HP PageWide Pro 452dw.

Press the Home button to return to the Home screen.
 
  • Publisher: Precision Roller