Originally written for: HP LaserJet Enterprise 500 MFP M525dn
Also applies to: HP LaserJet Enterprise P3015, P2035, P2035n, P2055d, P2055dn, P2055x, Pro 400 MFP M425dn, M402dn, M402dw, M402n, MFP M426dw, M426fdn, M426fdw, M521dn
Due to a recent design change by the manufacturer, the gear on the models listed above may require a 90 degree rotation to insure proper installation.
Contents
- Introduction
- Details
- Instructions
Introduction
Due to a recent design change by the manufacturer, the gear on the models listed above may require a 90 degree rotation to insure proper installation.
Details
In some cases, after installation of any of the toner cartridges mentioned above, your HP machine may exhibit unusual behavior. Such behavior may include abnormal noises or a vibration and/or shake from the machine. In the event that your machine is not performing as expected, please follow the steps below to remedy the issue and to restore normal operation. Please note that not all machines will be affected or show abnormal behavior.
Instructions
In order to resolve the issue and to restore proper operation of your HP printer, remove the cartridge from the machine and rotate the gear counterclockwise ¼ turn (90 degrees). Once the gear is rotated, reinstall the cartridge into your HP machine. You should feel a slight click as the cartridge locks into place. Close the door of your HP printer. The printer should resume with normal operation.
Rear view of the toner cartridge showing gear
Adjusting the cartridge gear
Direction to rotate the gear
- Publisher: Precision Roller
Sharp Magenta Toner Cartridge 
