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Contact Information

If at any time during your visit you have a question, don't hesitate to call (800) 323-9523 or send us an email at

  • How do I contact Precision Roller?
    For all of our contact options, please see our contact Precision Roller page.
  • What information should I provide Precision Roller when I call, email or fax?
    • Customer Number
    • Email Address
    • Order Number
    • Item #(s) or description of any item you have questions about
    • RMA number (if applicable)
  • Does Precision Roller have a will call facility where I can physically pick-up my merchandise?
    Yes. Precision Roller provides a will call facility for customers and dealers to pick up merchandise. Our will call facility is opened from 8 AM to 4:30 PM.

    2102 W. Quail Ave. Suite 1
    Phoenix, AZ 85027
    Toll Free: (800) 323-9523
  • What email address do I send to for support, general questions, sales, etc.?
    For email contact options, please see our contact Precision Roller page.
  • I’m having problems with my account! How do I contact your customer support department?
    We have a state-of-the-art fully-staffed and dedicated Customer Support Center to provide our signature excellent customer service. For pre-sales questions on products, pricing or availability, or for any other questions or concerns, please contact our sales staff via Live Chat, by phone at (800) 323-9523 or email us at

General Questions
For all other general/miscellaneous inquiries such as: account information, ordering (including rush processing), shipping, or assistance with a recently-placed order, please direct your correspondence to our customer service or fill out our online contact form. If you prefer, you may email us through your default email handler at .

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